Senior Software Engineer specializing in Salesforce ecosystems, full-stack development, and enterprise CRM solutions. I architect systems that scale and solve real business problems.
I am Niloy Kanti Paul — a Senior Software Engineer at Intellier Ltd., specializing in crafting innovative software and Customer Relationship Management (CRM) solutions. With a strong foundation in software development and problem-solving, I help businesses optimize their digital processes to thrive in today's competitive landscape.
My technical expertise spans front-end development for creating intuitive user interfaces and back-end logic to ensure seamless performance. From CRM implementations to research publications, I thrive where technology meets real-world challenges. My work spans nonprofit platforms, financial services, healthcare systems, travel, agriculture, and beyond — delivering production-ready solutions that scale.
Driven by curiosity and a commitment to excellence, I am always seeking to push the boundaries of what's possible in software development. My hobby is playing games in my free time. Let's connect to explore new opportunities and build next-generation solutions together!
A full-spectrum toolkit built across enterprise CRM, full-stack development, cloud infrastructure, IoT, and research engineering. Interpersonal skills, collaboration, communication & leadership across global teams. Research Interests: Artificial Intelligence, Machine Learning, Automation System, Internet of Things.
Developing and maintaining scalable, high-performance software applications tailored to client needs.
Collaborating across cross-functional teams to deliver secure and efficient enterprise solutions.
Utilizing tools like Git, Jira, and CI/CD pipelines to ensure streamlined development workflows.
Continuously exploring and integrating new technologies to optimize performance and user experience.
Led a team of developers to design and implement complex business solutions on Salesforce platforms.
Managed workflows using tools like Trello, Zoho, ClickUp, and Notion to ensure timely and efficient delivery.
Integrated Salesforce with third-party tools such as Stripe, DocuSign, QuickBooks, and Mulesoft.
Maintained strong client communication, handling real-time issue resolution and product delivery.
Conducted code reviews and mentored junior developers to enhance team performance.
Worked across multiple Salesforce Clouds (Sales, Service, Experience, Partner, Marketing) to deliver client solutions.
Managed a team, streamlining project delivery, and ensuring the successful completion of all projects.
Built and customized websites using Salesforce Experience Cloud, enhancing front-end and back-end functionality.
Delivered CRM and ERP automation solutions to optimize business operations for clients globally.
Assisted in Salesforce development projects, gaining hands-on experience with Apex, process automation, and integrations.
Assisted in developing and testing solutions, prioritizing system performance.
Delivered production-ready features within first month of joining.
Real enterprise projects delivered to real clients globally. Each case represents a complete solution — from requirement analysis to production deployment — solving complex business challenges across multiple industries.
Salesforce Experience Cloud portal for a travel company enabling customer booking management, tour package tracking, and partner integration for real-time availability and personalized travel journeys.
View Full Case StudyComplete Salesforce NPSP implementation for donor lifecycle management, volunteer coordination, grant tracking, and reporting dashboards — all integrated with third-party payment systems.
View Full Case StudyCustom Salesforce CRM with member management, campaign planning tools, and engagement tracking. Built tailored reporting for advocacy impact measurement across multiple regions.
View Full Case StudyCRM platform empowering educators with advocacy tools, professional development tracking, impact analytics, and outreach automation for education institutions.
View Full Case StudyEnd-to-end Financial Services Cloud implementation with automated mortgage approval workflows, document management via DocuSign, and client portal integration for seamless customer journeys.
View Full Case StudySalesforce Health Cloud deployment for patient management, clinical workflow automation, and HIPAA-compliant data handling with real-time practitioner dashboards.
View Full Case StudySupply chain management and farmer relationship CRM in Salesforce. Included crop tracking, market price integration, buyer-farmer matching, and distribution analytics.
View Full Case StudySalesforce-powered aid coordination platform for NGOs featuring volunteer management, resource allocation, beneficiary tracking, and field reporting with real-time dashboards.
View Full Case StudyEnterprise incident reporting, compliance monitoring, risk assessment management and safety audit workflows. Included automated escalation and regulatory reporting modules.
View Full Case StudyEnd-to-end Salesforce solutions and full-stack development services tailored to your business objectives. From initial consultation to post-launch support — I deliver production-ready systems that scale across industries worldwide.
Complete Salesforce org setup from ground up — data migration, custom objects, validation rules, workflows, and process automation tailored to your industry requirements and business processes.
Learn MoreBespoke Salesforce applications built with Apex triggers, Lightning Web Components, and Visualforce to address unique business challenges and extend platform capabilities beyond standard configuration.
Learn MoreSeamlessly connect Salesforce with your existing systems using REST/SOAP APIs, MuleSoft middleware, and custom integration patterns. Stripe, DocuSign, QuickBooks, Shopify — unified data ecosystem.
Learn MoreBuild powerful customer, partner, and employee portals with role-based access, self-service capabilities, branded experiences, and seamless Salesforce backend integration for enhanced engagement.
Learn MoreTransform Salesforce data into actionable intelligence with custom dashboards, KPI reports, Tableau CRM (Einstein Analytics), and real-time metrics that empower data-driven business decisions.
Learn MoreSpecialized implementations using Financial Services Cloud for banking & mortgage, Health Cloud for HIPAA-compliant healthcare, NPSP for nonprofits, and Education Cloud — each configured for regulatory compliance.
Learn MoreLeverage Salesforce Flow Builder, approval processes, and assignment rules to eliminate manual work and enforce business rules declaratively — without custom code where possible.
Learn MoreDiagnose and resolve performance issues, eliminate technical debt, optimize governor limits, and implement security best practices. Comprehensive health checks and retainer-based ongoing support.
Learn MoreSuccessfully migrate data from legacy CRMs, spreadsheets, or external databases to Salesforce with 99%+ accuracy. Includes deduplication, validation, and post-migration data quality assurance.
Learn MoreWhether you need a Salesforce implementation, a full-stack application, CRM automation, or a technical consultation — I'm open to discussing how we can solve your challenges. Available for freelance, full-time, and collaborative projects worldwide.
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