Niloy Kanti Paul — Software Engineer | Salesforce Developer | CRM Architect | Full-Stack Developer
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Niloy Kanti Paul — Software Engineer, Salesforce Developer, CRM Architect, Dhaka Bangladesh
Software Engineer · Dhaka, BD
Available for new projects
NILOYKANTIPAUL

Senior Software Engineer specializing in Salesforce ecosystems, full-stack development, and enterprise CRM solutions. I architect systems that scale and solve real business problems.

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Niloy Kanti Paul — Senior Software Engineer, Salesforce Developer, Full-Stack Developer, Bangladesh
01 / About Me

Engineer by Passion, Builder by Craft

I am Niloy Kanti Paul — a Senior Software Engineer at Intellier Ltd., specializing in crafting innovative software and Customer Relationship Management (CRM) solutions. With a strong foundation in software development and problem-solving, I help businesses optimize their digital processes to thrive in today's competitive landscape.

My technical expertise spans front-end development for creating intuitive user interfaces and back-end logic to ensure seamless performance. From CRM implementations to research publications, I thrive where technology meets real-world challenges. My work spans nonprofit platforms, financial services, healthcare systems, travel, agriculture, and beyond — delivering production-ready solutions that scale.

Driven by curiosity and a commitment to excellence, I am always seeking to push the boundaries of what's possible in software development. My hobby is playing games in my free time. Let's connect to explore new opportunities and build next-generation solutions together!

SalesforceApexLWC Full-StackCRM ArchitectureReact Node.jsJavaML Research Cloud SolutionsSOQLIoT
LocationDhaka, Bangladesh
Current RoleSoftware Engineer @ Intellier Limited
FocusSalesforce, Full-Stack, CRM, ML Research
EducationMSc CS
Phone(+880) 1787700037
Research InterestsArtificial Intelligence, Machine Learning, Automation System, Internet of Things
Other SkillsInterpersonal skills, collaboration, communication & leadership
02 / Technical Arsenal

SKILLS & EXPERTISE

A full-spectrum toolkit built across enterprise CRM, full-stack development, cloud infrastructure, IoT, and research engineering. Interpersonal skills, collaboration, communication & leadership across global teams. Research Interests: Artificial Intelligence, Machine Learning, Automation System, Internet of Things.

Salesforce Platform
ApexLWCVisualforce SOQLFlowsProcess Builder NPSPHealth CloudFinancial Services Cloud Sales CloudService Cloud Experience CloudPartner CloudMarketing Cloud
🖥
Programming Languages
CC++C# JavaPythonJavaScript TypeScriptPHPApex
🌐
Frameworks & Web
ReactNode.jsNestJS Next.jsSpringASP.NET REST APIsGraphQLHTML5CSS3
🗄
Data & Databases
MySQLPostgreSQLSQL Server MongoDBSOQLFirebase Data Modelling
🤝
CRM & Integrations
StripeDocuSignQuickBooks MulesoftAPI IntegrationWebhooks Data MigrationMiddleware TrelloZohoClickUp
🧠
Research & ML / IoT
Machine LearningOpenCVIoT ArduinoDeep LearningPyTorch Research WritingData Analysis
Cloud & DevOps
Salesforce CloudAWSHeroku CI/CDGitGitHub Docker LinuxJira
🛠
Tools & IDEs
VS CodeVisual StudioIntelliJ IDEA PyCharmEclipseNetBeans CodeblocksAnacondaJupyterFigma Arduino IDEAdobe
Salesforce Apex LWC React Node.js Python Java C# SOQL REST APIs Machine Learning IoT TypeScript PostgreSQL Docker Spring NestJS AWS Salesforce Apex LWC React Node.js Python Java C# SOQL REST APIs Machine Learning IoT TypeScript PostgreSQL Docker Spring NestJS AWS
03 / Career

WORK EXPERIENCE

Software Engineer
Apr 2025 — Present
Full-Time

Developing and maintaining scalable, high-performance software applications tailored to client needs.
Collaborating across cross-functional teams to deliver secure and efficient enterprise solutions.
Utilizing tools like Git, Jira, and CI/CD pipelines to ensure streamlined development workflows.
Continuously exploring and integrating new technologies to optimize performance and user experience.

ApexLWCSOQL FlowsNPSPHealth Cloud API IntegrationGitJira
Senior Software Developer
Jun 2024 — Apr 2025
Full-Time

Led a team of developers to design and implement complex business solutions on Salesforce platforms.
Managed workflows using tools like Trello, Zoho, ClickUp, and Notion to ensure timely and efficient delivery.
Integrated Salesforce with third-party tools such as Stripe, DocuSign, QuickBooks, and Mulesoft.
Maintained strong client communication, handling real-time issue resolution and product delivery.
Conducted code reviews and mentored junior developers to enhance team performance.

ApexLWCSOQL StripeDocuSignQuickBooks MulesoftFlowsExperience Cloud
Software Developer
Sep 2023 — Jun 2024
Full-Time

Worked across multiple Salesforce Clouds (Sales, Service, Experience, Partner, Marketing) to deliver client solutions.
Managed a team, streamlining project delivery, and ensuring the successful completion of all projects.
Built and customized websites using Salesforce Experience Cloud, enhancing front-end and back-end functionality.
Delivered CRM and ERP automation solutions to optimize business operations for clients globally.

Sales CloudService CloudExperience Cloud Partner CloudMarketing CloudApexLWC
Software Developer (Intern)
Jul 2023 — Sep 2023
Internship

Assisted in Salesforce development projects, gaining hands-on experience with Apex, process automation, and integrations.
Assisted in developing and testing solutions, prioritizing system performance.
Delivered production-ready features within first month of joining.

ApexLWCSOQL FlowsProcess Builder
04 / Academic

Education & BACKGROUND

01 🎓
MSc Computer Science
American International University–Bangladesh (AIUB)
2024 — 2025
02 🏅
BSc Computer Science & Engineering
Gold Medal · Summa Cum Laude
American International University–Bangladesh (AIUB)
2020 — 2023
03 📚
Higher Secondary Certificate (HSC)
St. Gregory's High School & College
2017 — 2019
04 ✏️
Secondary School Certificate (SSC)
Dhaka Collegiate School
2016 — 2017
05 / Portfolio

Featured PROJECTS

Student Progress Indicator (SPI) C++ Project — Developed by Niloy Kanti Paul, Kaushik Biswas, Faiza Tasnim, and Sharia Tasnim Adrita. A console-based student management system for tracking academic progress.
C++EducationConsole
Student Progress Indicator (SPI)

Console-based student management system for tracking academic progress. Features admin, faculty, and student roles with real-time updates and result management. Digitizes student performance tracking, reducing paperwork and enhancing efficiency.

Remotely Assistant Worker (RAW) V1.0 Java Project — Developed by Niloy Kanti Paul, Kaushik Biswas, and Dipanwita Saha. A Java-based freelancing platform.
JavaConsoleFreelancing
RAW V1.0 — Remote Assistant Workers

Java-based freelancing platform with buyer-seller job management, admin authority, profile viewing, and task tracking. Built to reduce unemployment and create remote work opportunities.

Remotely Assistant Workers (RAW) V2.0 Java GUI Swing — Developed by Niloy Kanti Paul, Kaushik Biswas, and Dipanwita Saha. GUI-based remote workforce management platform.
Java SwingGUIMySQL
RAW V2.0 — GUI-Based Remote Work Platform

Updated version with Java Swing GUI for remote workforce management. Features buyer, seller, and admin access with job posting, search, and real-time collaboration tools.

Remotely Assistant Workers (RAW) V3.0 C# .NET SQL Server — Developed by Niloy Kanti Paul, Kaushik Biswas, and Dipanwita Saha. Connects buyers and sellers for remote job opportunities.
C#.NETSQL Server
RAW V3.0 — Enterprise Remote Work System

C# (.NET) based software connecting buyers and sellers for remote job opportunities with user-friendly job posting, search, and messaging functionalities. Built with Microsoft Visual Studio and SQL Server.

Fest of Harmony (FOH) C++ OpenGL Graphical System — Developed by Niloy Kanti Paul, Kaushik Biswas, Dipanwita Saha, Niger Sultana Nishi, and Shamsunnahar Riya. Virtual village fair with Catherine Wheel and weather effects.
C++OpenGLGraphics
Fest Of Harmony (FOH)

C++ graphically designed system showcasing a virtual village fair with realistic nature views, interactive components, sound effects, Catherine Wheel, animations, balloon effects, and weather effects like rain and snow.

Medical Master (Medic-M) Healthcare Marketplace PHP Web Application — Developed by Niloy Kanti Paul, Dipanwita Saha, and Kaushik Biswas. Facilitates online medicine purchases with admin, seller, and customer functionalities.
PHPHTML/CSS/JSMySQL
Medic Master (Medic-M) — Healthcare Marketplace

Medical marketplace system facilitating online medicine purchases with admin, seller, and customer functionalities. Streamlines medicine delivery and management with product search, cart management, and transaction tracking.

IDEA-X Social Media for Engineers C# ASP.NET Web Application — Developed by Niloy Kanti Paul, Kaushik Biswas, Dipanwita Saha, and Anindra Das Bivas. Allows engineers to share innovative ideas.
C#ASP.NETSQL Server
IDEA-X — Social Media for Engineers

Social media platform for engineers to explore and share exceptional ideas. C# web application with admin and User Access Controllers (UAC) for safe and interactive posting, tracking activities, and peer communication.

Together Go (TOGO) Java Web Application — Developed by Niloy Kanti Paul, Kaushik Biswas, and Dipanwita Saha. Communication platform for students and faculty with classroom access and task management.
JavaCSSMySQL
Together Go (TOGO) — Education Platform

Communication platform for students and faculty with classroom access, task management, and user profile functionalities. Streamlines the educational process with easy communication and task submissions between students and faculty.

Traffic Operation Surveillance System (TOSS) V1.0 Node.js Web Application — Developed by Niloy Kanti Paul, Dipanwita Saha, Kaushik Biswas, and Fahim Hasan Nilay. Manages traffic violations and vehicle license registration.
Node.jsPostgreSQLTraffic
TOSS V1.0 — Traffic Operation Surveillance System

Traffic violation management system for reporting violations and vehicle license registration. Built with Node.js (NestJS/NextJS), integrating ML for automated violation detection. Simplifies reporting violations and facilitating legal actions.

META BIN Arduino IoT Smart Waste Collection Device — Developed by Niloy Kanti Paul, Dipanwita Saha, Kaushik Biswas, Rifat Tasnia Islam, Samia Akter, and Most. Masnat Marufi. Autonomous trash collection device that follows people.
IoTArduinoPublished
META BIN — Smart Autonomous Waste Collector

Arduino-based smart trash collection device that autonomously follows people, detects incoming trash, and monitors fill levels (Low/Medium/High) with Wi-Fi notification to the control room. Driven by a carrier named Buzz. Published research work.

SKYHAWK Traffic Safety Machine Learning Published Research — Niloy Kanti Paul, Dipanwita Saha, Kaushik Biswas, Tanvir Ahmed, Rifath Mahmud. Published in Malaysian Journal of Science and Technology (MJSAT).
ML/AIOpenCVMJSAT Published
SKYHAWK — Traffic Safety ML System

Revolutionary machine learning system for traffic rule violation detection using intelligent camera surveillance and computer vision. Published in Malaysian Journal of Science and Technology (Vol.3, No.1, pp.37-47, DOI: 10.56532/mjsat.v3i1.146).

06 / Professional Deliveries

CLIENT CASE STUDIES

Real enterprise projects delivered to real clients globally. Each case represents a complete solution — from requirement analysis to production deployment — solving complex business challenges across multiple industries.

Travel01
TRAVEL EXPERIENCE PLATFORM

Salesforce Experience Cloud portal for a travel company enabling customer booking management, tour package tracking, and partner integration for real-time availability and personalized travel journeys.

Experience CloudLWCApexAPI Integration
View Full Case Study
Nonprofit02
NONPROFIT RESOURCE HUB

Complete Salesforce NPSP implementation for donor lifecycle management, volunteer coordination, grant tracking, and reporting dashboards — all integrated with third-party payment systems.

NPSPApexFlowsPayments API
View Full Case Study
Nonprofit03
COMMUNITY ADVOCACY PLATFORM

Custom Salesforce CRM with member management, campaign planning tools, and engagement tracking. Built tailored reporting for advocacy impact measurement across multiple regions.

SalesforceLWCCustom Objects
View Full Case Study
Education04
EDUCATOR ADVOCACY SYSTEM

CRM platform empowering educators with advocacy tools, professional development tracking, impact analytics, and outreach automation for education institutions.

SalesforceEducation CloudAutomation
View Full Case Study
Finance05
MORTGAGE FINANCING PLATFORM

End-to-end Financial Services Cloud implementation with automated mortgage approval workflows, document management via DocuSign, and client portal integration for seamless customer journeys.

Financial Services CloudApexDocuSign
View Full Case Study
Healthcare06
MEDICAL TREATMENT PLATFORM

Salesforce Health Cloud deployment for patient management, clinical workflow automation, and HIPAA-compliant data handling with real-time practitioner dashboards.

Health CloudHIPAAPatient Management
View Full Case Study
Agriculture07
AGRICULTURAL MARKETING SYSTEM

Supply chain management and farmer relationship CRM in Salesforce. Included crop tracking, market price integration, buyer-farmer matching, and distribution analytics.

SalesforceSupply ChainAPI Integration
View Full Case Study
Humanitarian08
HUMANITARIAN AID MANAGEMENT

Salesforce-powered aid coordination platform for NGOs featuring volunteer management, resource allocation, beneficiary tracking, and field reporting with real-time dashboards.

NPSPNGO ConnectMobile
View Full Case Study
Safety09
WORKPLACE SAFETY SYSTEM

Enterprise incident reporting, compliance monitoring, risk assessment management and safety audit workflows. Included automated escalation and regulatory reporting modules.

SalesforceComplianceAutomation
View Full Case Study
07 / Research

PUBLISHED RESEARCH

01
MJSAT (Vol.3, No.1, pp.37-47) · DOI: 10.56532/mjsat.v3i1.146 · March 2023
SKYHAWK: Elevating Traffic Safety — Redefining the Road Ahead with Smart Surveillance

ML-based traffic rule violation detection using intelligent camera surveillance and computer vision. Published in Malaysian Journal of Science and Advanced Technology 2023. Authors: Niloy Kanti Paul, Dipanwita Saha, Kaushik Biswas, Tanvir Ahmed, Rifath Mahmud.

02
JERR (ISSN: 2582-2926) · Vol.24, Issue 11, pp.1-13 · DOI: 10.9734/JERR/2023/v24i11849 · ID: PUB. 2023/JERR/98321 · April 2023
Smart Trash Collection System — An IoT and Microcontroller-Based Scheme

IoT waste collection system using microcontrollers and sensor networks for smart city infrastructure. Accuracy rate above 95%. Published in Journal of Engineering Research and Reports. Authors: Niloy Kanti Paul, Dipanwita Saha, Kaushik Biswas, Rifat Tasnia Islam, Samia Akter, Most. Masnat Marufi, Muhibul Haque Bhuyan.

03
Conference Paper · International Conference on Electronics and Informatics 2022 · January 2023
Meta Bin — An Arduino-Based Smart Device for Collecting Trash

Smart autonomous trash collection device using Arduino microcontroller, servo motor, ESP8266 Wi-Fi, IR sensors, and DC motors. Simulated in Proteus. Authors: Niloy Kanti Paul, Dipanwita Saha, Rifat Tasnia Islam, Samia Akter, Most. Masnat Marufi, Muhibul Haque Bhuyan.

08 / Credentials & Life Events

CERTIFICATIONS & ACHIEVEMENTS

CISCO
CyberOps Associate
Successfully achieved student level credential for completing CyberOps Associate course administered by CISCO.
CertiProf
Cyber Security Foundation Professional
ID: 54752455 · An online course offered by CertiProf based on CyBOK version 1.0
Coursera
Object-Oriented Programming with Java
ID: H6FZYK69TE7M · An online non-credit course authorized by Coursera Project Network
Google
Fundamentals of Digital Marketing
ID: CCL UUT K9X · An online course offered by Google Digital Garage
09 / Contact
LET'S BUILDTOGETHER.

Whether you need a Salesforce implementation, a full-stack application, CRM automation, or a technical consultation — I'm open to discussing how we can solve your challenges. Available for freelance, full-time, and collaborative projects worldwide.

Send me a message

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Certificate